Fee Transparency Policy

Performance Property Management does not own the properties we manage.  As a Nebraska licensed real estate broker, we act as an agent for property owners and landlords, and we provide a full-service management experience for the tenants renting those properties.

We earn fees for the services we provide, and we believe in being fully transparent about those fees.  The fees are reasonable and legitimate, not misleading, unfair or deceptive.

Some fees are mandatory, while other fees are non-mandatory.

1. All mandatory fees (fees charged to all tenants regardless of tenant’s actions or conduct) and payment obligations will be clearly and conspicuously stated and disclosed as follows:
   1. Within each property listing description on the company website (www.PPMNebraska.com)
   2. On third-party vacant property syndication sites, as permitted by those syndicators
   3. On the company application webpage
   4. On the second page of the Residential Lease Agreement
2. Non-mandatory fees (fees which may be charged to a tenant based on the tenant’s action, inaction or other conduct) shall be clearly and conspicuously stated and disclosed within the appropriate sections of the Lease Agreement.

Listed below are the fees which Performance Property Management may charge to tenants and a description of the fee.

• Mandatory fees (fees charged to all tenant tenants regardless of tenant’s actions or conduct

  1. Rent

  Rent monies are not retained by Performance Property Management.  Net funds are disbursed to our property owners once a month as part of our monthly trust accounting process.
  
  2.  Broker Administrative Commission

  The BAC is a one-time fee charged to all new tenants at lease signing.  Formerly called an Account Setup Fee, the BAC helps offset the cost of preparing a new tenant’s lease and setting up their online resident portal.  The amount of the BAC is clearly disclosed in each of our vacant property listings.

• Non-mandatory fees (fees which may be charged to a tenant based on the tenant’s actions, inactions or other conduct)

  1.  Application fee
  
  Clearly stated in all of our online advertising, the application fee is used to offset the hard costs of obtaining information about our applicants (criminal background check, credit report, landlord history, work history, etc).
  
  2.  Late fee
  
  The late fee shall be charged when rent is not paid on time, and will not exceed 10% of the total rent amount due.  As a general policy, PPM does not waive late fees.  However, PPM may, at its sole discretion, choose to reduce a late fee if we determine a tenant is facing a difficult situation and does not have a history of late payments.
  
  3.  Liability to Landlord Insurance (Renter’s Insurance)
  
  PPM requires all tenants to provide evidence of Liability to Landlord coverage, which is a component of most renter’s insurance policies.  Tenants have the option to provide coverage from an outside carrier or purchase coverage through their online resident portal.
  
  4.  Pet fee/Pet rent
  
  For tenants with furry friends, we utilize a third-party vendor called PetScreening.com.  Pet owners are required to create a Pet Profile with PetScreening and the results of that profile help determine the monthly Pet Rent and the one-time Pet Fee.  Our fee schedule is posted at our website and can also be found here.
  
  5.  Other non-mandatory fees
  
  These fees may also be charged to a tenant if circumstances warrant.  The fees are all disclosed and detailed in the Residential Lease Agreement.

  1. NSF (bounced check) fee
  2. Lockout charge (if a tenant locks herself out and requires PPM to unlock the door)
  3. Lease violation fee
  4. Lease reinstatement fee
  5. Lease buyout fee
  6. Service call fee
  7. Unauthorized pet fee
  8. Maintenance/damage charges

• Security Deposits and Withholdings

  Although tenant security deposits are not considered a fee, because the funds are held for potential damages or charges under the lease, they’re addressed here.
  
  Security deposit funds belong to the tenant and are not considered a fee paid to Performance Property Management or the property owner.
  
  Under Nebraska law, the amount of a security deposit may not exceed one month’s rent.
  
  All tenant security deposits will be held by Performance Property Management in our security deposit trust account as required by Nebraska state law.
  
  Individual property owners may NOT hold tenant security deposits without prior written approval from the Designated Broker, and this shall be disclosed in Section 2.3 of the Residential Lease Agreement.
  
  It is the goal of Performance Property Management to return the full amount of a tenant’s security deposit at the conclusion of the tenancy, and withhold ONLY for items which are clearly and legally chargeable to the tenant and charged in good faith.
  
  Any retention of security deposit funds shall be itemized and documented and mailed to the tenant within 14 days of the end of the lease period, as required by Nebraska state law.  Tenants shall not be charged for items relating to ‘normal wear and tear,’ as defined by Nebraska statute.